⚠️Due to high demand, processing times are 12-16 days.
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    6. Remote Support & Consultation – Video Call Assistance
    Remote Support & Consultation – Video Call Assistance - 1-on-1 video call support for setup, troubleshooting, or configuration
    Services

    Remote Support & Consultation – Video Call Assistance

    Book a video consultation for personalized help with your Stratux. Whether you need setup guidance, troubleshooting assistance, or optimization advice – our expert will walk you through it live. Screen sharing supported for software issues.

    29,00 € – 99,00 €

    incl. VAT, plus shipping

    Features

    • 30-min session: €29
    • 60-min session: €49
    • 90-min extended session: €69
    • Follow-up session package (3x30min): €69
    • Flexible scheduling (evenings/weekends)
    • Screen sharing for software issues
    • Live guidance via Zoom/Teams/Meet
    • Written summary sent after call
    • Priority email support for 7 days after
    In Stock
    Multiple Options Available
    Select session length*(required)

    Select an option to continue

    Shipping Costs

    Standard Envelope€1.10
    Large Envelope€2.70
    Maxi Envelope€3.85
    Package S/M€5.49
    €3.50 service charge applies per order/parcel
    Product size guide
    Standard Envelope
    Sensor boards, SD cards
    Large Envelope
    Assembled sensor boards, T-Motion
    Maxi Envelope
    3D-printed cases
    Package S/M
    Stratux units, FLARM devices

    Carrier: DHL / Deutsche Post worldwide

    Processing: 12–16 days (built on demand)

    Payment Methods

    Credit & Debit Cards

    Visa, Mastercard, American Express

    VISAMCAMEX

    Bank Transfer (SEPA)

    Direct bank transfer within Europe

    Secure Payment

    All transactions secured with Stripe 3D Secure

    All prices include 19% German VAT

    VAT exemption available for verified EU businesses with valid VAT ID

    Frequently Asked Questions

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    Disclaimer

    Stratux is not certified aviation equipment. It does not replace a transponder or relieve the pilot of traffic awareness responsibilities. Use as supplementary situational awareness only. Dross:Aviation assumes no responsibility or liability for the use of Stratux devices, firmware flashing, or hardware modifications. All DIY guides are provided without warranty-use at your own risk.

    Remote Support & Consultation – Video Call Assistance

    29,00 € – 99,00 €

    Dross:Aviation

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