Professional ship-in services for your Stratux device. Send your unit to our service center in Germany, and we'll upgrade or repair it with expert care.
Select your service and complete the order
Pack securely and ship to our German address
We diagnose, upgrade or repair your Stratux
Tested device shipped back to you
Service Address: You will receive the shipping address in your order confirmation email.
317+
Devices Serviced
4.9/5
Customer Rating
98%
Success Rate
5–10
Days Turnaround
Professional upgrade service: send your Stratux, receive it upgraded
Professional repair service for malfunctioning Stratux devices
Build-to-order Stratux with your exact antenna, case, and sensor preferences
1-on-1 video call support for setup, troubleshooting, or configuration
Ship-in service for firmware updates, sensor calibration, and optimization
Online or in-person training sessions for pilots and aviation clubs
Custom PCB design and sensor board development for aviation applications
Detailed digital guide for self-assembling your Stratux Pro or Dual Pro in the 3D printed case
| Feature | Upgrade | Repair | Custom Build | Remote Support |
|---|---|---|---|---|
| Diagnostic & Testing | - | |||
| Hardware Installation | - | |||
| Firmware Update | ||||
| Calibration | - | - | ||
| EFB Configuration | - | |||
| Custom Case/Antenna | - | - | - | |
| Screen Sharing Session | - | - | - | |
| Written Summary | ||||
| Warranty | 6 mo | 90 d | 6 mo | - |
| Free Return Shipping (DE) | - |
Training & PCB Development services have custom scopes - contact us for details.
5-10 business days standard, 3-5 days with priority
6 months on upgrades, 90 days on repairs
Within Germany. EU/international at cost.
Not sure which service is right for your Stratux? Contact us and we'll help you choose the best option.
Contact Us